StarRez

This is a Beta feature only for partners and customer with access to the Beta Program

StarRez integration allows guests to self-onboard simply using their email address via the WiFi portal. If the email is linked to an active resident in StarRez, they receive a magic link granting access to the WiFi Portal where they can retrieve WiFi access details.

Get started with your connector

Get your REST API Connection Settings:

  1. Log in to StarRez and click on Account in the top left > Account

  2. Web Service Tokens > Create New

  3. Enter a Name/description for the Token and set the Expiry Date. Make sure you copy the token from this screen. It cannot be viewed after you close this window and is not recoverable.

  4. Refer to the API documentation to find your Rest API URL (https://support.starrez.com/hc/en-us/articles/360056850292-StarRez-REST-2-0-Web-Services-API-Guide) Your StarRez system is usually hosted on a URL such as format https://yourinstitution.starrezhousing.com or similar. The REST API services typically reside under a /StarRezREST path, so the Rest API URL could be something like:

    https://yourinstitution.starrezhousing.com/StarRezREST

  5. Keep a record of these credentials and the RestAPI URL

Setting up Cusna

Go to Integrations and click New in the Integration card, then select StarRez.

Enter the following data:

  • RestAPI URL

  • Access token

  • CheckOut Report Name (optional):

    This is a custom report name that allows Cusna to retrieve daily the list of users who have checked out, in order to suspend their WiFi service.

Click Setup.

If the data provided is not correct, either the URL or the Access Token, you'll receive an error notification

Enabling StarRez

In order to enable StarRez to let user register on the WiFi Portal, go to Setup, Onboarding and enable on StarRez on the Access Control section.

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