Mews

This is a Beta feature only for partners and customer with access to the Beta Program

Mews PMS integration enables guests to self-onboard by identifying themselves via Last Name and Room Number from the WiFi portal. If they have a valid reservation, they receive a personal WiFi Passphrase, which is automatically deactivated at the end of their room stay.

Cusna setup

Go to Integrations and click New in the Integration card, then select Mews.

Enter the following data:

• Hostname: full hostname of your instance, including https://

• Client Token

• Access Token

Click Setup.

Setting up networks for each Hotel

If your Mews account has access to a Portfolio of property and you integrated it with Cusna using a Portfolio Access Tokens, when you create a Network, you need to select the Enterprise ID associated to the property in the Enterprise ID dropdown.

Enabling SSO via Mews

Go to Setup, Onboarding and enable the toggle next to Mews

User experience

The WiFI portal can be distributed via in-room QR codes or published on a dedicated SSID as a captive portal.

Guests can sign in using their Last Name and Room number and get immediate access to the portal where they’ll can find their personal WiFi passphrase. If PAN is enabled, all devices connected with the same PSK will be in the same network segment (e.g. mobile phones, laptops and personal headless device such as gaming consoles, medical devices, etc..)