Service lifecycle

Automatic service termination

This feature enables the configuration of options to automatically suspend All accounts.

You can defined Group based automatic suspension policies on specific Groups. Suspension policies set on the Group level override ant takes priority over the global setting configured in this section for Accounts belonging to those Groups.

The option Suspend after set number of days form activation allows administrators to specify the number of days after activation when an account will be automatically suspended.

The option Suspend yearly on selected date allows to suspend all Accounts automatically every year of a specific date.

Service termination notice

This option allows to send residents an email a configurable number of days before their service is scheduled for automatic termination.